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SHIPPING POLICY
 
  We Ship Everywhere in the USA
 

 
  • AllPest Express will replace any item lost or damaged during shipment, from the time your package leaves our warehouse until delivery is confirmed by UPS or the USPS tracking system. 
  • Please be sure you are available to receive your packages or leave instructions for the UPS driver or your Postal Service carrier as to where they should deliver your package(s) should you be unavailable to receive your order. 
  • A signature may be required.


 Click for UPS Ground Estimated Shipping Time Chart

 
Aerosol's and some pesticide products on this website are not allowed on any aircraft. Therefore, we will only ship aerosol cans and certain other pest control products by UPS Ground or USPS Parcel Post regardless of the shipping method you choose. 
 
Please do not request expedited shipping methods if your order contains any aerosols or liquid pesticides. 
 

We begin processing your order immediatley, Monday through Friday. It is our general policy to process your order the very same business day that you place your order. However, it is possible that your order may not be shipped until the next business day. This depends on the time of the day and whether or not our shipping company has ran their daily pick up. USPS picks up at noon & UPS usually picks up between 2 & 3 PM East Coast Time.

We do not process any orders on weekends, major holidays or during inclement weather.
Expedited shipping methods transit time pertains to Business Days Only.  We do not refund any shipping charges because of delays caused by the shipper or your package did not make it on the expected delivery date. We cannot guarantee UPS or USPS transit times once your package is in the hands of UPS or USPS. It is the respective shippers who state the transit times, not AllPest Express.
However, the shippers are more often then not,  right on time.
 
If You place your order *after 12 Noon EST any day of the week, your order may not be processed until the next business day, this applies to expedited shipping methods as well.
We are located on the Eastern (ATLANTIC) coast of the United States, we operate on the Eastern Standard Time Zone clock, so if you live on the Pacific coast and you don't order before 9AM, your package may not ship until the next business day.

 
Example: Ordering Next Day Air after our regular UPS pick-up on any weekday would mean your order would not be picked up by UPS until the next business day. (Monday Thru Friday ) You can only estimate shipping time by business days. Do not include weekends or holidays or extended holidays when calculating package transit time. Orders placed on Friday (after 12noon est), Saturday or Sunday will not ship before Monday. (Tuesday, if Monday is a holiday)

We are closed on Saturday, Sunday, New Years eve, New Years day, Good Friday, Easter Monday, Memorial Day Extended weekend, Fourth of July holiday/weekend, Labor Day Weekend, Thanksgiving weekend (TH, FR, SA, SU), Christmas Eve, Christmas day and the day after Christmas.


BIRD-X Products are processed immediatley. However, some Bird-X Products are shipped direct to you by the manufacturer, normally within 72 hours and only via UPS. You may choose a expedited UPS shipping option if you choose. Just be aware of the 72 hour shipping rule for any Bird-X product. Please do not choose US Postal Service Shipping Options when ordering any Bird-X Products. If you do so, we reserve the right to change the shipping method to UPS. Some pesticides cannot be shipped through the US Postal Service and must be shipped UPS. We will refund to you any overpayment due to this change to the payment method you used at the time of purchase within 1 to 3 business days should this occur. We never charge you any additional shipping fees should we have to change the shipping method.
 
Shipping times normally average no more than 1 to 6 BUSINESS DAYS from our store, to your door, depending on your location. We ship from Baltimore, MD. 21221

Remember, choosing a UPS expedited shipping method does not include Saturday, Sunday or holiday processing, shipment or delivery.

Customer agrees that AllPest Express will not to be held responsible for delays caused by UPS or USPS, inclement weather or any reason beyond our control. Expedited shipping charges are non-refundable once we ship your order under any circumstances.

Some packages returned to us by the shipper (UPS) for your failure to receive it will incur an additional return shipping charge that must be paid to the carrier by AllPest Express. This return shipping charge is subtracted from any refund due to you.

We insure most of the items items we ship. However, we cannot be held responsible for any shipped items that are lost or stolen after a confirmed delivery by United Parcel Service (UPS) or the United States Postal Service

We ship your items based on the shipping information we receive from our customers. When we ship to the instructed shipping address and UPS has to correct the shipping address or a exception change is requested by you after the package has been shipped, UPS will charge us to $17.00 for this service. This charge must be passed on to the billing address when you placed your original order and this fee will be deducted from the credit card used during the intitial purchase. If your package is returned due to a incorrect shipping address or for your failure to receive your package(s), any refund due will be minus all shipping and processing charges incurred by us for the shipment of your package(s)
 
Order's that offer  "Free Shipping" are always shipped by a method of our choosing. You also have the option to choose a paid shipping method of your choice during checkout.

Shipping and Handling charges include the actual shipping cost and processing fee's to include shipping, labor and material costs associated with the preparation of your package(s) for shipment to the shipping address provided.

*Shipping charges are non-refundable once your order has shipped.

Aerosol's are not allowed on any air craft. Therefore, we can only ship aerosol cans by UPS Ground or USPS Parcel Post if applicable. Please do not request expedited shipping methods if your order contains any aerosols.

Should you request expedited shipping and your order contains any aerosol's, the order will be processed and the entire order will ship via USPS or UPS Ground. 

 
 
 




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